We're driven by exceptional individuals. Become one of them by joining us.
Who are we?
At Aderans UK, we're not just transforming hair replacement—we're redefining it with a strong focus on innovation and compassion. We take pride in maintaining rigorous standards and prioritising our customers' needs, supporting them at every stage of their journey. Our dedication extends beyond our product offerings to our outstanding team, whose commitment drives our advancement. With a clear goal to innovate and lead the industry into a new era of hair loss solution, this is your chance to make a direct impact on shaping the future of hair replacement, all while experiencing personal and professional growth within Britain’s leading hair loss solution company…
The Role
Our Edinburgh Hair Centre is recruiting for an experienced Receptionist who is naturally personable, warm and welcoming. An excellent communicator, you will be our front of house representative and the first port of call for our valued clients and visitors. You will be truly customer focused and will dedicate yourself to maintaining our first-class reputation in hair loss.
As our new Receptionist, you will also support our busy office team with general administrative tasks showing strong organisation skills and excellent time management. Full training will be provided on all relevant administrative processes, setting you up to succeed.
Recently relocated to Orchard Brae House in the heart of Edinburgh, our stunning new Hair Centre offers our valued clients our excellent services in a deluxe and serene environment.
If you excel in all areas of customer relations, then apply now.
Responsibilities
- Warmly greeting clients upon their arrival, consistently displaying courtesy & discretion
- Assisting the Office team with their workload, adopting a ‘nothing is too much trouble’ attitude
- Scheduling and confirming appointments via the salon CRM system, phone & e mail queries and salon WhatsApp, maintaining detailed and accurate client records
- Competently informing clients about all in house and web-based services, products and offers
- General office administration
- Accurate payment processing
- Stock control including regular stock counts, ordering and transfers
Skills/Experience
- Minimum 2 years receptionist experience essential
- Minimum 2 years’ experience in office administration essential
- Strong working knowledge of Microsoft Office, particularly Excel
The Candidate
- Delivers an outstanding first impression every time
- A positive and professional team player in every sense
- Exceptional communication skills
- High standard of personal presentation
- An empathetic people person who instinctively calms a stressful situation
- Embraces a culture where we work ‘as a family’
- Flexible approach to occasional holiday/sickness cover
Our Offer
- Starting salary negotiable depending on experience
- 3 days a week, Wednesday & Friday 9 am to 5 pm, Saturdays 9 am to 4 pm
- Discretionary, monthly targeted bonus scheme
- Company sick pay
- Staff discount
- Uniform provided
- Employee Assistant Program dedicated to employee well-being
- Company social events
- Refer a Friend Scheme
- Workplace pension
- Cycle to work scheme
- 20 days holiday plus bank holidays (pro rata)
- Birthday off (after 6 months employment)
Additional benefits
This includes full access to all Orchard Brae amenities which promote well-being in the workplace:
- Fully equipped gym open Monday – Friday 7.30 am to 8 pm
- Fitness Suite offering yoga and relaxation
- Wellness Suite with soft furnishings, sofas & a library providing a sanctuary to relax & recoup
- The Sanctuary Garden for relaxation within nature
- Access to E-bikes & secure bike storage
- Monthly Health and Well-being talks delivered by qualified doctors providing advice Men’s & Women’s health
Data protection statement:
Your details may be used for recruitment purposes to contact you about this and other opportunities. We may also use your personal data provided via your application and or CV, to produce internal reports on information which may include number of applicants and to demonstrate equal opportunities. We will not pass your information on to third parties.
The Company:
We form part of the world renowned Aderans Group founded in 1968 with operations across Asia, America and Europe. The Aderans Group is a global leading provider of total hair loss solutions and at the forefront of research and development in the market, providing the latest most advanced innovations in hair replacement technology.
With 7 retail salons nationwide, 800 wholesale customers and a successful e-commerce we are one of the leading suppliers and specialists in total hair solution in the UK
Through the sheer dedication and understanding on hair, beauty and health we strive to make customers look and feel their best. Our motto - to fill the globe with smiles.
Full Time, x2 roles available – Working 2 Saturdays in every 4
The Role
We are looking for an established hair stylist who is ready to go in an exciting new direction. Recently relocated to Orchard Brae House, our Edinburgh Hair Centre is a luxury salon where our stylists offer their specialised skills to clients who have lost their hair due to alopecia, chemotherapy, radiotherapy or through naturally thinning hair loss.
Our promise is that we will enable you to deliver the same exceptional services through offering you full training. You will not only receive 121 training from our highly experienced stylists but you will also attend all Aderans training sessions delivered by our Technical Manager. You will learn how to cut, style and colour both ready to wear and human hair wigs and hair pieces. In our introduction to men’s hair replacement training, you will learn how to design, fit and style our exclusive hair replacement systems.
In return, we need a promise from you that you will deliver outstanding client care, focusing on uplifting our clients and boosting their confidence by expertly disguising existing hair loss or preventing further loss.
If you are an experienced stylist with a passion for career development, please apply now.
Full training provided – role responsibilities
- Fitting, cutting, colouring & styling of wigs, hair systems and client’s own hair for men, women and children
- Delivering a 5* client experience in private consultations, tailoring the approach to meet the individual needs of the client
- Promoting high quality after care products that educate your client so they can enhance the life span of their wigs & hair pieces
- Competently informing clients about all in house and web-based services, products and offers
- Scheduling and confirming appointments via the salon CRM system, phone & e mail queries and salon WhatsApp, maintaining detailed and accurate client data records
- Supporting salon management with general office admin as and when required
Skills/Experience
- Hair stylist with NVQ qualifications level 2+ as a minimum or equivalent
- An experienced stylist in cutting and colouring women’s’ hair
- Barbering experience desirable but not essential as full training provided
- Experience within the hair loss industry an advantage but not essential as full training provided
The Candidate
- A people person, first & foremost; positive, professional, warm & welcoming
- Empathetic, listens, supports & understands
- Driven to learn and embrace all of the specialised training on offer
- Thrives in a team dynamic through listening & contributing in equal measure
- Embraces a culture where we work ‘as a family’
Our Offer
- Starting salary negotiable depending on experience
- Uncapped commission structure after completion of 3 months training & successful completion of probationary period
- Immediate start; 9 am to 5 pm, week 1 Monday- Friday, week 2, Tuesday to Saturday
- Discretionary, monthly targeted bonus scheme
- Company sick pay
- Staff discount
- Company Health Care Cash Plan
- Employee Assistant Program dedicated to employee well-being
- Company social events
- Refer a Friend Scheme
- Workplace pension
- Cycle to work scheme
- Company social events
- 20 days holiday plus bank holidays
- Birthday off (after 6 months employment)
Additional benefits
This includes full access to all Orchard Brae amenities which promote well-being in the workplace:
- Fully equipped gym open Monday – Friday 7.30 am to 8 pm
- Fitness Suite offering yoga and relaxation
- Wellness Suite with soft furnishings, sofas & a library providing a sanctuary to relax & recoup
- The Sanctuary Garden for relaxation within nature
- Access to E-bikes & secure bike storage
- Monthly Health and Well-being talks delivered by qualified doctors providing advice Men’s & Women’s health
Aderans prestigious and certificated in-house training:
- Ready to Wear Wigs Cutting, Styling, Tips & Tricks
- Advance to Human Hair Wigs & Hairpieces
- Men’s; Introduction to Hair Replacement
- Custom Made Education - bespoke wigs/hair pieces
- Cyberhair and V Hair – bespoke custom-made products
Data protection statement:
Your details may be used for recruitment purposes to contact you about this and other opportunities. We may also use your personal data provided via your application and or CV, to produce internal reports on information which may include number of applicants and to demonstrate equal opportunities. We will not pass your information on to third parties.
The Company:
We form part of the world renowned Aderans Group founded in 1968 with operations across Asia, America and Europe. The Aderans Group is a global leading provider of total hair loss solutions and at the forefront of research and development in the market, providing the latest most advanced innovations in hair replacement technology.
With 7 retail salons nationwide, 800 wholesale customers and a successful e-commerce we are one of the leading suppliers and specialists in total hair solution in the UK